Royal Canin Issue?

So, my cats have been eating Hydrolyzed Protein dry kibble for 1.5 years without issue until shortly after I bought a new bag in August from Chewy. Something seemed 'off' but I didn't have any of the old kibble to compare. My cats seemed a little less enthusiastic about eating it but they did.

Long story short is that it seems to have made both of my cats sick but we didn't pin it on the food at first because they got sick at different times and one has health issues with IBD/IBS already. Around the time one cat stopped eating for 4 days I had to force feed her and take her to the vet, the other began vomiting. It clicked maybe the food may be the issue after her vet exam and labs came back clean ($800).

I bought a new bag which came today and the kibble is notably different by sight and smell. This is frustrating and worrisome since this is an expensive medically prescribed product.

I've already sent Royal Canin an email but wanted to ask, has anyone else has had an issue like this recently?

Does Royal Canin use the same shape for their different kibble formulas? I tried them on the Selected Protein PR before the Hydrolyzed and feel it was a different shape. Just trying to figure out if the wrong product was put into the Hydrolyzed bag.

So, my cats have been eating Hydrolyzed Protein dry kibble for 1.5 years without issue until shortly after I bought a new bag in August from Chewy. Something seemed 'off' but I didn't have any of the old kibble to compare. My cats seemed a little less enthusiastic about eating it but they did.

Long story short is that it seems to have made both of my cats sick but we didn't pin it on the food at first because they got sick at different times and one has health issues with IBD/IBS already. Around the time one cat stopped eating for 4 days I had to force feed her and take her to the vet, the other began vomiting. It clicked maybe the food may be the issue after her vet exam and labs came back clean ($800).

I bought a new bag which came today and the kibble is notably different by sight and smell. This is frustrating and worrisome since this is an expensive medically prescribed product.

I've already sent Royal Canin an email but wanted to ask, has anyone else has had an issue like this recently?

Does Royal Canin use the same shape for their different kibble formulas? I tried them on the Selected Protein PR before the Hydrolyzed and feel it was a different shape. Just trying to figure out if the wrong product was put into the Hydrolyzed bag.